Terms of service
TERMS OF SERVICE — TRUE BLUE SUPPLY USA
Last Updated: May 12, 2026
By purchasing from True Blue Supply USA (truebluesupplyusa.com), you agree to the following terms and conditions. Please read carefully before placing an order.
1. ABOUT US.
True Blue Supply USA is a USA-based online pet supply store. We sell 100% USA-made pet products including treats, chews, supplements, pee pads, waste bags, and grooming accessories. Our store is operated by True Blue Supply Co., Glendora, CA 91741. Contact: sales@truebluesupplyusa.com
2. PRODUCTS
All products sold are intended for pet use only. We make every effort to accurately display product descriptions, images, and pricing. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
3. ORDERS & PAYMENT
By placing an order, you confirm that all information provided is accurate. We accept all major credit cards and PayPal. All prices are listed in US Dollars. We reserve the right to cancel any order at our discretion.
4. SHIPPING
Orders ship from our USA warehouse within 1-2 business days. Estimated delivery is 3-5 business days. Free shipping on orders over $35. See our full Shipping Policy for details.
5. RETURNS & REFUNDS
Consumable pet products (treats, chews, supplements, pee pads, waste bags) are final sale for health and safety reasons. Damaged, defective, or wrong items will be fully refunded or replaced. See our full Return & Refund Policy for details.
6. LIMITATION OF LIABILITY
True Blue Supply USA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products. Our total liability shall not exceed the amount paid for the product in question.
7. PET SAFETY DISCLAIMER
All products are intended for animal use only. Always supervise your pet when introducing new treats or chews. Consult your veterinarian before introducing new supplements. True Blue Supply USA is not responsible for adverse reactions resulting from misuse of products.
8. INTELLECTUAL PROPERTY
All content on truebluesupplyusa.com including logos, text, images, and product descriptions is the property of True Blue Supply Co. and may not be copied or reproduced without written permission.
9. CHANGES TO TERMS
We reserve the right to update these Terms of Service at any time. Continued use of our website constitutes acceptance of any revised terms.
10. CONTACT
True Blue Supply Co.
Glendora, CA 91741
Email: sales@truebluesupplyusa.com
Hours: Monday–Friday, 9AM–5PM Pacific Time